Privacy Policy

1. Introduction

Welcome to Top Art Stone. We are committed to safeguarding your privacy and ensuring that your personal data is protected. This Privacy Policy outlines how we collect, use, store, and share your personal information when you interact with our website and services.

2. Information We Collect

Personal Information: When you create an account, make a purchase, or contact us, we collect personal information such as your name, email address, phone number, and shipping address. This information is necessary for us to fulfill your orders and provide customer support.
Payment Information: To process payments, we collect financial data such as credit card numbers or other payment methods through secure payment gateways. We do not store your payment information on our servers.
Usage Data: We gather data about your interactions with our website, including your IP address, browser type, and browsing behaviour. This information helps us understand how our website is used and improve its functionality.

3. How We Use Your Information

Order Processing: We use your personal and payment information to process and fulfill your orders, including shipping and handling, and to manage your account.
Communication: We may use your contact information to send you order confirmations, updates, and promotional communications (if you have opted in). You can unsubscribe from marketing emails at any time.
Website Improvement: Usage data is analysed to enhance our website’s performance, and usability, and to tailor our offerings to better meet your needs.
Security: We use your information to detect and prevent fraudulent activities and to ensure the security of our website and services.

4. How We Protect Your Information

Encryption and Security Measures: We implement advanced encryption technologies to secure data transmitted between your browser and our servers. Our website is protected by industry-standard security measures to safeguard your personal information.
Access Controls: Access to your personal information is restricted to authorized personnel only. We employ strict access controls to protect against unauthorized access, alteration, or disclosure.
Secure Payment Processing: Payment transactions are handled by reputable and secure payment processors. We do not store credit card details or other sensitive payment information.

5. Sharing Your Information

Service Providers: We may share your information with third-party service providers who assist us with website hosting, payment processing, order fulfillment, and customer service. These providers are bound by confidentiality agreements and are only permitted to use your information to the extent necessary to perform their functions.
Legal Obligations: We may disclose your information if required by law or in response to legal requests, to protect our rights and property, or to ensure the safety of our users.

6. Your Rights and Choices

Access and Correction: You have the right to access and correct your personal information. You may request updates or corrections by contacting us.
Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions provided in our emails or by contacting us directly.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the updated policy will take effect as soon as it is posted. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [Email Address] or [Phone Number].