These Terms & Conditions govern your use of the Top Art Stone website and the purchase of our products. By accessing our website and placing an order, you agree to abide by these terms. Please read them carefully.
2. Use of Our Website
Eligibility: You must be at least 18 years old or have the consent of a parent or guardian to use our website. By using our website, you represent and warrant that you meet these requirements.
Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately if you suspect any unauthorized use of your account.
Prohibited Conduct: You agree not to use our website for any illegal or unauthorized purposes. This includes, but is not limited to, violating any laws, transmitting harmful or malicious content, or interfering with the operation of the website.
3. Purchase of Products
Product Information: We strive to provide accurate and up-to-date information about our products, including descriptions, pricing, and availability. However, errors may occur, and we reserve the right to correct any inaccuracies or cancel orders based on this information.
Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to, errors in product information or pricing.
Payment Terms: Payment must be made at the time of purchase using our secure payment options. All payments are processed in accordance with our payment processing terms.
4. Shipping and Delivery
Shipping Options: We offer various shipping methods, including standard and expedited options. Shipping costs and delivery times are determined based on the weight of your order, the shipping method selected, and your delivery location.
Order Processing: Orders are typically processed within [X] business days. Once your order is shipped, you will receive a confirmation email with tracking information.
Delivery Times: Delivery times are estimates and may vary based on your location, shipping method, and external factors such as customs processing for international orders.
5. Returns and Exchanges
Return Eligibility: You may return items within [X] days of receipt. Items must be returned in their original condition, including packaging and labels. Certain items may be excluded from returns due to hygiene reasons or other exceptions.
Return Process: To initiate a return, contact our customer service team for a return authorization. Include your order number and reason for the return. We will provide instructions for returning the item.
Refunds: Refunds will be issued to the original payment method within [X] business days of receiving the returned item. Shipping costs are non-refundable.
Exchanges: Exchanges are subject to availability. If you wish to exchange a product, please contact us to arrange the exchange and receive instructions on returning the original item.
6. Intellectual Property
Ownership: All content on our website, including text, images, logos, and trademarks, is the property of Top Art Stone and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without prior written permission.
7. Limitation of Liability
Disclaimer: To the fullest extent permitted by law, Top Art Stone is not liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of our website or products. This includes, but is not limited to, damages for loss of profits, data, or business opportunities.
8. Governing Law and Dispute Resolution
Governing Law: These Terms & Conditions are governed by and construed in accordance with the laws of Melbourne, Australia. Any disputes arising from or relating to these terms, or your use of our website will be resolved in the courts of Melbourne, Australia.
9. Contact Us
If you have any questions about these Terms & Conditions or need further information, please contact us at [Email Address] or [Phone Number].
